How to report an error
An error in a reference book is worse than a gap: a gap is visible, an error is not. A report of an error is the most useful help anyone can give the catalogue.
What counts as an error
- The number is wrong. A threshold, a commission, a limit, a deadline — different from what the source says.
- A link goes to the wrong place or the page has disappeared.
- Out of date. The platform changed its terms and we have the old ones.
- The fact is about something else. The value is recorded in the wrong field, or refers to a different product of the same company.
- An absence presented as a fact. We wrote "the platform does not pay" where "what we read does not say" would have been right.
- We quoted you too generously — if you are the rights holder.
What to write
The shorter the better, but three things are needed:
- The address of the catalogue page where you saw it.
- What exactly is wrong — in your own words, in one sentence.
- A link to the document, if you have one. This speeds everything up many times over: we will not have to search for where the correct version is written.
An example of a sufficient report:
On the Boosty card the payout threshold is 10 dollars, but the help centre now says 15: https://boosty.to/help/payouts
Where to write
A contact address will be given here once the site is published. Until the catalogue is published, the channel for receiving reports is not open — and we prefer to say so plainly rather than show a mailbox nobody reads.
What happens to your report
- We check against the source rather than take anyone's word for it — yours or our own. It is the same rule the whole catalogue was built by.
- If the fact is confirmed, we correct it and record the date of the new check.
- If the old fact was wrong, it is not deleted quietly but moved to the log of withdrawn facts, with the reason written out in words.
- If sources disagree, we give both and name the disagreement. We do not pick the "more plausible" one.
What we will not do on request
We will not remove a correct fact you dislike. If a platform forbids affiliate links and you would rather readers did not know that, this is not an error but the platform's terms.
We will not add a rating. "Best service", "recommended" — not our genre.
We will not place a link for money. The catalogue is not a shop window.